Finding A Company Providing Call Center Services

call center servicesOne of the many questions that companies nowadays are entertaining on their minds is why should they try to outsource call center services when they can set up their own people to do telemarketing, entertaining queries and gather and nurture leads all at the same time, right? If they are very well concerned with how their train their sales staff to concentrate more on closing deals, they should really consider outsourcing to a call center where there will be a wide pool of people called as telemarketers or call center agents who will be doing the initial call, the gathering and nurturing of leads on their behalf. Now, another concern is finding a company providing call center services.

However, before answering that question as to what company to choose that can offer the best call center services, it is also recommended that a company should also consider where or what particularly country to choose in choosing the best BPO company or call center firm. If you try to ask around, most of the people will surely answer that it is best to outsource to a BPO company offshore particularly in this country called the Philippines.

So, finding a company providing call center services is also important, right? Yes, that is right and Philippines is a wiser choice. Do you know why? India is also considered as one of the choices. But, unlike India, this country has a culture that is compatible with that of America and some other countries and Europe and Filipinos are known to be good at adapting to other country’s culture. The Philippines was governed by the United States for many years and the effects of that are still very evident nowadays. Filipinos are very well-educated and fluent in English and English is the primary language for business and education in the Philippines. BPO companies based in the Philippines only hire people who are highly-skilled, can be well-trained and come from reputable colleges and universities. With the strong presence of the US, the Philippines had developed a government that is somewhat similar to the US system. This makes Western companies more comfortable in doing business in the Philippines and finding the right company in the Philippines that can provide services like these including customer support is the best decision that companies can ever make.

Finding a company providing call center services is the most recommended move for companies, that is, if they are very serious with their business and would like to earn bigger revenues. With a BPO company or a call center at their side, they will also surely save a lot of time, money and effort in doing telemarketing services, answering queries and making the initial step in setting up appointments. Now, all their sales team has to do is concentrate more in closing deals.

Hiring A Virtual Assistant Through Outsourcing

Hiring a Virtual AssistantAn online marketer these days is busier than what one thinks.  That is because not only he will have to set his sights on how to promote his products and/or services but he also has to monitor the progress of his eCommerce websites.  Some of these tasks that he will have to perform can really eat up his time which eventually will even make him spend and waste a lot of money and effort.  That is why it is very important that he need to have some sort of virtual assistance and hiring a virtual assistant is his best decision.

The VA or the virtual assistant is somewhat an extension of an online merchant.  One can also put it this way: the person who is doing virtual assistant services to anyone who hires him or her is some sort of a secretary.  The only thing different is they communicate online either through emails and chat services, to name a few.  They may not see each other personally even for a couple of years but they can get to build teamwork in trying to keep the online merchant’s online business at a progressive level.

This is a kind of task that has a collaborative relationship between the virtual assistant and the person or company that hired him and their relationship is build largely on mutual trust.  The hired person can work on a variety of many different things depending on the skills that the client needs from him.

Hiring a virtual assistant can take away an online merchant’s worries.  With him around, the online businessman can do other things that are also important in his venture in online marketing.  He doesn’t have to worry about keeping track of his schedules, his virtual secretary can arrange meetings and appointments and the virtual secretary can even be assigned to do a little of link building and/or article writing, to name a few.   That person can also be assigned and responsible to checking and answering emails, he can even be assigned to pay personal bills of his client and can do online research in line with the business of the online marketer who hired him.

However, hiring a virtual assistant can also be a pain in the neck.  That is because an online marketer will have to choose from hundreds and even thousands of virtual assistants available not only in his own area but offshore as well.  If that is the case, one of the best things that any online marketer or company doing online marketing can do is to outsource to a BPO company and let that BPO company find someone who can be trusted, who is efficient, diligent and can do a lot of work with less supervision.

How To Outsource Web Development Jobs

outsourcing web developmentThere are many ways on how to outsource web development jobs especially if you are an online marketer and don’t have any idea on how to create websites and how to do web development. It is really very important that an online businessman or merchant like you should be able to know how and where to outsource website creation services so that not only you can save a lot of time, money and effort but you can also spend some time with other things that are also important for your online marketing ventures like writing articles, link building and SEO or search engine optimization.

One of the best ways to outsource a web developer is to go online and look for sites like an online workplace site where you can find not only web developers but other workers as well who are very essential in your online community. Odesk is one of them. You can even find not just an individual who can serve as your web developer but you can also find a web development company promoting itself to serve online merchants like you in helping you out with your web development concerns.

For many years, Odesk has already helped not only online merchants but other people as well such as researchers or even students who have difficult time in writing thesis, etc. They go online through Odesk and find someone who can do the thesis on their behalf.

Now, for online merchants like you, another way to on how to outsource web development jobs is to outsource to a BPO company or directly to a web development company. Many of your fellow online businessmen are now trying to outsource web development in the Philippines.

But, why it is recommended to outsource to a Philippines-based web development firm or company? First and foremost, Philippines is now the BPO capital of the world. Many people find it practical to outsource to a BPO company to find someone who can do a required task for them. If you are looking for the best developer, you can find the best at a price you can afford.

Philippines-based web developer are innovative, they are diligent and hard-working. They have graduated from reputable colleges and universities and they have enthusiasm in whatever they are doing. What’s more, their culture is adaptable and they are fluent in speaking English and communicating with them is a no-sweat endeavor.

There are still many ways on how to outsource web development jobs and, so far, these are the two best, reliable and most effective ways and that’s by finding people to work for you via Odesk or you can outsource directly to a web development firm or company and the best place to find the best is Philippines.

What Are The Web Design Prices In Terms Of Outsourcing To BPO Companies?

web design cost

One of the many things that most online marketers or those who are into online marketing is what are the web design prices that they should consider. If they are willing to learn how to make or design their own websites, they also have to consider many other things like the perfect domain name for their site, where to get a decent web hosting package and a lot more. But, of course, designing a website and how much will it cost would be on top of the list and even a web designer will agree to that. So, how much is web design cost?

According to a few online marketers, $200 would be a great and reasonable cost for investing on a website. They just need to create the perfect domain name which would cost around $10, a web hosting package with a price of, more or less, $150 for two years of hosting and a prepaid type of web hosting package and around $40 if they decide to use Web 2.0, something like WordPress and that could cost around $40.

A web design costs something like this is not bad after all. However, there might be an instance that when an online marketer gets past the initial stage of doing online business by creating and designing his own website, he will notice that the theme he bought is not really what he wanted to do. So, that means that they are going to consider investing on a lot of plug-ins so that their websites can look exactly as they want it to be. This could be the hardest part in web design. That means to say that they are going to spend more money, more valuable time and their effort will seem to be worthless in the end.

That is the reason why some people would like to outsource to BPO companies to get things done. All they need to do is to come up with what kind of products and/or services they would like to promote, find a good BPO company where they can outsource to and with the help of that company, find the best web designer who can do all of these things. All he needs to do is to give some instructions and tell the web designer what kind of website he would like to have.

Talking about BPO companies, many online marketers in the US and in some European companies feel very lucky because they have found some BPO companies with the best people to hire with web design prices that they can afford. One of the best countries where they can find the best BPO Company is the Philippines.

So, how much does web design in the Philippines cost? Outsourcing to a Philippine web design services company practically has the lowest rate in terms of hiring web designers. But, lowest rate doesn’t mean unsatisfactory results. The web design prices in the Philippines are unbelievably lower but with the best high-quality web design services that online marketers can every have.

What Is Magento Connect And How Can It Help Promote Anything Online?

If you are into online marketing and you are looking for a better and an effective way to promote your products and/or services, you should look into Magento. What is Magento? Magento is an open source e-commerce web application which can be very helpful for those who are online marketers trying to promote any product or service online through their websites. It provides online marketers with exceptional elasticity and control over the appearance, content and functionality of their eCommerce website.

Magento’s intuitive administration interface features different search engine optimization, powerful marketing and catalog-management tools to give these online marketers the power to create sites that are tailored to their unique business needs. Now, with Magento Connect, another one of those useful Magento extensions, they can put their online marketing business to another higher level. And, what is Magento Connect?

Magento Connect is nothing but a collection of different Magento plugins that are very useful for online business. It is an online marketplace where merchants or online marketers can find all kinds of extensions to customize and enhance their Magento stores. These Magento extensions can do all sorts of things. Some extensions that can be found on a Magento store can help improve customer experience while there are other extensions help any online marketer run their business.

There are also other extensions of Magento that can be integrated with other applications necessary for promoting anything and there are some extensions that can help any online merchant drive more sales. There are even others that can help online marketers with their SEO or search engine optimization tasks to better optimize their ecommerce websites or virtual stores.

Today, when people will ask, “What is Magento Connect?”, for sure, the answers that they will get will really help them understand why they should be users of Magento in the first place.

So, what is Magento Connect? If you are also an online marketer, it is recommended that you get into the Magento bandwagon now and sift through the different pages of Magento Connect, that is, if you really want to catapult your online business to newer heights.

Why Use HTML5 Responsive Framework for Web Development

HTML5 frameworkDid you know that it’s a lot easier these days to develop responsive websites? One of the more popular tools around is an HTML5 responsive framework. Allow us to tell you why there’s so much promise with this platform.

What Development Frameworks Do?

For modern web developers, web frameworks are big help because it lets them design website front-ends faster and with less effort. Usually, frameworks have built-in functions like jQuery plugins and JavaScript.

Otherwise known as extensions, developers know the importance of plugins in rendering several functionalities and features more efficiently. Some example plugins are sliders, pagination and drop-down menus, among many of the likes.

Responsive HTML5 frameworks – whether premium or open-source ones – have these plugins and extensions to enhance the web functionalities and features of websites. Cross-browser compatibility is also solved by frameworks.

HTML5 is, what again?

Modern developers who have followed the growth of different web trends know that HTML5 is one of the latest here. Responsive frameworks thus becomes a welcome addition as a tool for web designers and developers.

Not long after Steve Jobs had slammed Flash and promoted HTML5, the language has become so popular that Flash, in the process, met its untimely demise in the web sphere.

HTML5 is also the lingua franca of mobile-based websites because it’s not only lighter but also easier to load when viewed using mobile devices. Responsive design became the new de facto requirement when building websites.

HTML5 Responsive Frameworks

Which leads us to the emergence of a tool to ease the burden among web developers tasked to complete a responsive design or HTML5-made online presence.

Another use of frameworks for building responsive design is to have a technology to develop powerful and feature-rich applications without spending a lifetime.

As days gone by, following more and more improvements, HTML5 responsive frameworks have led to the emergence of some very cool tools and modules to help developers create websites or ecommerce sites faster and more efficiently.

In Closing

In the market today, there are a lot of popular responsive HTML frameworks available to choose from. Perhaps it’s best to check out the more popular ones like Foundation, Twitter Bootstrap, HTML5 Boilerplate, HTML Kickstart, SproutCore, CreateJS and more.

Pros And Cons Of IT Outsourcing Solutions

it outsourcing solutionsCost savings is the biggest motivator for businesses to opt for IT outsourcing solutions. It is not only financially strategic, the efficiencies and competitive edge your business are likely to gain from the approach are also values you can derive out of outsourcing your IT requirements.

For a more balanced perspective and before you move into the outsourcing process, explained here are common benefits and risks, the pros and cons of getting outsourcing solutions for your company’s important IT needs.

Pros of Outsourcing Solutions

The most obvious advantage of outsourcing your IT is cost savings. This is made possible since hiring full-time staff and running your business locally can be a very expensive affair, especially if you are an Australian business which have to contend with the high-cost of running an enterprise.

With outsourcing solutions offered cheaper by offshore companies, you get cheaper labor cost and the overhead costs are far lower. Difficulties of managing uncontrollable operational costs that are brought about certain IT functions can be resolved by hiring a company offering varied outsourcing solutions.

The result is a company that’s able to manage and maintain its financial health while streamlining cost. The resources are then saved and can be diverted to other more strategic means of business. The resulting company – due to effective outsourcing solutions – is a more successful business that’s able to withstand even the most challenging market conditions.

Human resources and manpower management is also addressed by getting outsourcing solutions form the right third-party vendor. There is an increased flexibility and more competencies that your company can derive out of the strategic outsourcing of your information technology requirements, from hiring a remote web designer, web developer to down-the-line technical support representatives and virtual workers.

Cons of Outsourcing Solutions

There is the obvious drawback of your sensitive or confidential information being tossed or abused by third-party vendor. This disadvantage brought about by paying a service provider for their outsourcing solutions can be very problematic when you let your management lose your control over your more important functions.

Quality is another matter that may suffer or get compromised when the outsourcing solutions obtained have been made with an amateur or unprofessional web development company or freelance IT specialists and consultancies. Not only quality of products that suffer, but also quantities of the output you’ll get when the provider is not the right match for you.

Another debilitating problem that outsourcing solutions obtained from the wrong provider can cause you are legal woes and hidden costs from the original price quotes you received. Terms and conditions not well explained can really bring a lot of headache for you.


So whether or not you are mindful of the pros and cons of outsourcing solutions for your IT needs, your informed decision will spell the difference.

By knowing the problems early on, you get a guide when selecting or choosing your outsourcing partner. But make sure to look for companies that regard with utmost care their partnership and keeping the relationship a long-time affair.